We currently offer USPS shipping as preferred carrier, and currently restrict delivery to the United States. If you are out of the United States, please contact us for shipping rates. If additional options are important to you, please let us know by emailing us at firstname.lastname@example.org.
Orders are shipped Mondays and Thursdays.
Please allow 5-10 business days depending on your location.
We like to keep our business as eco-centric as possible, therefore, we package and ship our bags in Enviro-Tough envelopes, which are made of recycled materials. Enviro-Tough means a safe and secure delivery of our products with a low shipping and packaging cost.
We want our customers to be happy with their Joy Us purchase. We stand behind the quality of our merchandise. If for some reason you are not completely satisfied; please return your UNUSED merchandise within 14 days. Be sure to include the “reason for return” just by writing some lines about it to email@example.com. Because we love Mother Nature we keep it on line to reduce paper use.
The products must be unused and returned in the same condition in which they were received.
We will issue you a refund within 10 business days. We will not refund the original cost of shipping to you or the cost for the product to be returned to us. Please let us know the reason for return.